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Frequently Asked Questions
Top insights on cargo transport and logistics.
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How long does it take to deliver my cargo?
Delivery time depends on the route, mode of transport, and type of cargo. We provide exact timelines when placing your order and ensure timely delivery.
How can I track my cargo in real time?
After placing your order, you will receive a unique tracking number. By entering it on the tracking page or contacting your manager, you can always find out the current location of your cargo.
What documents are required for international cargo transportation?
Typically, commercial documents, customs declarations, and certificates of conformity are required. Our specialists will help you properly prepare all the necessary paperwork.
Do you provide cargo insurance?
Yes, we offer cargo insurance to provide additional security and peace of mind for our clients.
What types of transportation do you offer?
We transport cargo by road, rail, sea, and air.
Can we enter into a long-term agreement?
Of course. Our company is ready for long-term cooperation and offers favorable terms for this.
Do you have transportation for hazardous cargo?
Our logistics company handles the transportation of hazardous cargo and has the necessary vehicles for this purpose.
What payment options do you offer?
We provide various payment methods. We accept cash, checks, and most credit cards, including Visa, MasterCard, and American Express.
How can I review your company’s licenses?
All licenses of our logistics company are available on our website. You can also request the documents from our manager.
Are the shipments insured during transportation?
Yes. All shipments are insured during transportation, and in case of damage, the client will receive compensation.
Do you provide international (cross-border) transportation services?
Yes, we offer international transportation services and can handle all necessary customs documents and procedures.
Do you provide cargo storage services?
Yes. We have a network of warehouses in different countries, allowing us to provide storage and transshipment of cargo.